Cooling is turned off
Not a fault. Both temperature windows read OFF; the lights, the display and the dispenser work, and the compressor and fans stay off. Someone turned the cooling off — for a cleaning, a move or by holding the wrong pads.
- The display reads OFF where the two temperatures usually sit, and the fridge is quiet with the lights on.
- On a Wi-Fi model the SmartHQ app shows cooling off under the refrigerator's tile.
Press and hold the pads the panel marks for cooling (on most pad panels, the two temperature pads together for three seconds; on an LCD panel, Settings → Cooling On). The temperatures come back on the display and the compressor starts inside a minute. Give it 24 hours to pull down.
