Error codes · GE · Ranges & ovens

GE range & oven error codes: an F code names the sensor, the keypad or the door lock — and the oven says the rest.

A GE oven prints an F code with a number: F2 is the oven running hot, F3 and F4 are the temperature sensor, F7 is a stuck key, F9 and FC are the door lock. Three of the words on this page (LOC, SAb, PF) are not faults at all. The four badges — GE, GE Profile, Café and Hotpoint — run one oven control, so a code reads the same on all of them. Find the code, take the checks, and clear it with the reset in the strip above — an F code that comes back after a reset is a part, and the table says which.

Covers: 2015-and-newer freestanding and slide-in ranges — electric (JB, JBS, JS, PB, PS, PSS, CES), gas (JGB, JGBS, JGS, PGB, PGS, CGS), induction (PHS, CHS) and the Hotpoint RB and RGB lines — under the GE, GE Profile, Café and Hotpoint badges, on one electronic oven control.

GE · First

Before you clear it

GE prints a code on the display (E22, F7, dE); a machine with no display blinks a light pattern — count the blinks and read the manual's table.

1

The code prints as F and a digit or letter (F2, F3, F7, F9, FC) with a beep; the newest controls print the same F codes with a longer number after them — read the first part. LOC, SAb and PF are states, not faults.

2

The reset: press Clear/Off, then switch the range's breaker off (a double breaker on an electric range; the plug is behind the range and the range is heavy, so the breaker is the easier road) for one full minute. Set the clock and try the oven. A code that comes straight back is real.

3

The oven's temperature sensor is the thin probe sticking into the cavity from the back wall, upper corner — two F codes point at it, and it is the one part a person can look at: straight, firm in its bracket, not touching a rack.

4

A Wi-Fi model shows the fault and its next step in the SmartHQ app under the range's tile.

5

The model and serial plate is on the front frame behind the oven door (open the door and look at the frame at the bottom or the side) or behind the storage drawer. Every warranty call starts with those two numbers.

Section 1 of 2

The oven's own codes

A code the table does not carry (F5, F6, F8 and the long-number codes on the newest controls) is the control reporting on itself — reset once, and if it returns, it is a service call with the code written down.

F1#1

Also printed as F0

Check, then call
Code

Stuck key or control fault

What it means

The control sees a key held down, or its own self-check failed. A spill on the panel and a pot lid leaning on it are the usual cause.

Check first
  1. Press Clear/Off and wipe the panel dry — a wet or greasy panel holds a key down.
  2. Nothing is resting against the panel: a pan lid, a towel, the range hood's cord.
  3. Press each pad once and feel for one that does not spring back.
  4. Reset at the breaker for one full minute.
The fix

A code that returns with a clean, dry panel is the keypad or the oven control — a part, and on a machine under warranty a warranty call. The cooktop still works meanwhile; the oven stays off until the part is in.

Stop & call

F1 after a reset with a clean panel is a service call. An oven that beeps and shows it on its own at night is the same part — switch the range's breaker off until it is looked at.

F2#2
Service call
Code

Oven over temperature

What it means

The sensor read the oven far hotter than the set point — during a bake, or during self-clean past its limit.

Check first
  1. If it showed during self-clean: let the oven cool fully (an hour or more, door locked until then), press Clear/Off, and run the next self-clean on a cooler day with the kitchen windows open — a long clean on a hot day trips it.
  2. The sensor probe at the back wall is straight and not touching a rack or the wall.
  3. Reset at the breaker for one full minute and bake at 350°F with an oven thermometer in the middle: an oven that reads near 350°F with the code back is the sensor drifting; an oven that climbs past the set point with the dial untouched is a relay stuck closed.
The fix

A sensor that drifts is a part. A relay that sticks keeps the element on with the oven turned off — switch the range's breaker off and leave it off until the oven control is replaced. Both are a technician's job, and on a machine under warranty a warranty call.

Stop & call

F2 with the oven hotter than it was set, or an element that glows with the oven off, is a stuck relay — switch the breaker off and call it in. Leave it off until the part is in.

F3#3
Service call
Code

Oven sensor open

What it means

The control reads no sensor at all — the probe's circuit is open, at the probe or at its plug behind the back panel.

Check first
  1. The sensor probe at the back wall of the oven is in place and its bracket screws are tight; a probe knocked loose by a rack shows this code.
  2. Reset at the breaker for one full minute and try Bake.
  3. A range that was just moved or had its back off may have the sensor's plug loose behind the back panel — that is a technician's reach, not a home one.
The fix

F3 that returns after a reset is the oven temperature sensor or its harness — a part a technician replaces from the back of the range. The cooktop still works while you wait.

Stop & call

F3 after a reset is a service call, and on a machine under warranty a warranty call. The oven will not bake until the sensor is replaced; the cooktop is fine to use.

F4#4
Service call
Code

Oven sensor shorted

What it means

The control reads the sensor shorted — the probe itself, or its wiring pinched behind the oven liner.

Check first
  1. Reset at the breaker for one full minute and try Bake. The sensor probe at the back wall is the part either way; there is nothing else to look at.
The fix

F4 that returns is the oven temperature sensor or its harness — a part, a technician's job, and on a machine under warranty a warranty call.

Stop & call

F4 after a reset is a service call. Write the code down with the model and serial; the cooktop is fine to use meanwhile.

F7#5
Check, then call
Code

Stuck or shorted keypad

What it means

The control sees one pad pressed for longer than a hand would press it. The keypad's membrane has shorted, or something is holding a pad down.

Check first
  1. Press Clear/Off and wipe the whole panel dry; look for a spill that ran under the edge of the glass.
  2. Nothing leans on the panel. On a range under a microwave, the microwave's cord and the hood's edge are the usual suspects.
  3. Reset at the breaker for one full minute.
The fix

F7 that returns with a clean, dry panel and nothing touching it is the keypad (on most models the keypad and the control are one assembly) — a part, and on a machine under warranty a warranty call.

Stop & call

F7 after a reset with a clean panel is a service call. The cooktop knobs still work; the oven answers again once the control is replaced.

F9#6
Check, then call
Code

Door lock fault

What it means

The self-clean door lock did not reach locked (or unlocked) in the time the control allows. The latch motor, its switch, or something in the way of the latch.

Check first
  1. The oven is not in self-clean: if it is, let it cool fully — the door stays locked until the cavity is cool, and that can take an hour after the clean ends.
  2. The oven door is closed flat with nothing caught in it, and the latch slot at the top of the door frame is clear of foil or a rack bumper.
  3. Press Clear/Off, then reset at the breaker for one full minute. Never force a locked door — the latch bends and the new lock will not catch.
The fix

A latch that does not move after a cool-down and a reset is the door lock motor or its switch — a part, a technician's job, and on a machine under warranty a warranty call. The oven may refuse to bake until it is replaced.

Stop & call

F9 after a cool-down and a reset is a service call. A door locked shut with food inside waits for the technician; prying it costs the latch and the door frame.

FC#7
Service call
Code

Door lock circuit

What it means

The control reads the door lock switch in a state it does not believe — locked and unlocked at once, or neither. The switch, its wiring, or the latch stuck halfway.

Check first
  1. The oven is cool and not in self-clean; the door closes flat and the latch slot is clear.
  2. Press Clear/Off and reset at the breaker for one full minute.
The fix

FC that returns is the door lock assembly or its harness — a part, a technician's job, and on a machine under warranty a warranty call.

Stop & call

FC after a reset is a service call. Note whether the door is locked or free when it shows; the cooktop is fine to use meanwhile.

Section 2 of 2

Not a fault

LOC#8

Also printed as Loc

Fix at home
Code

Control lockout

What it means

Not a fault. The oven controls are locked so a child cannot turn the oven on; the display reads LOC (or shows the padlock) and the pads do nothing. On a model with a lockable door, the door locks too.

Check first
  1. Press and hold the pad marked Lock Controls for three seconds (on some panels it is Clear/Off held; the panel prints a small padlock beside the pad that does it).
The fix

The word leaves the display and the oven answers again. The cooktop knobs are never locked by it.

SAb#9
Fix at home
Code

Sabbath mode

What it means

Not a fault. The oven holds a bake temperature with the display, the beeps, the timer and the oven light turned off, and ignores the door. The clock and the pads look dead.

Check first
  1. The display reads SAb (or shows the Sabbath icon) and nothing else; the oven is warm.
The fix

Press and hold the pad the panel marks Sabbath for three seconds (on a panel without one, the manual names the pair to hold — on many, Bake and Broil together). The clock comes back and the pads answer.

PF#10
Fix at home
Code

Power failure

What it means

Not a fault. The power went out while the range was on; the display reads PF or the clock flashes 12:00, and the oven will not start until the clock is set.

Check first
  1. Press Clear/Off and set the clock; the oven answers again.
  2. PF with no outage in the house: the range's plug is loose in its outlet or the breaker is weak — a licensed electrician's to check, since the outlet carries 240V.
The fix

Set the clock. A range that shows PF on its own every few days with no outage has a loose connection at the plug, the terminal block or the breaker — an electrician's visit, not a part on the range.

Warranty · When to file

When it's a warranty call

Every unit leaves with the manufacturer's full factory warranty. The codes below name a part inside the machine — once the checks have ruled out the install, the power and the hoses, call GE's line with the model and serial, and text us if you want a hand with the claim.

All units are surplus inventory (open box, cancelled order, customer return, overstock, or minor scratch & dent). Every unit includes the manufacturer's full factory warranty. Please inspect thoroughly in person before purchasing — cosmetic imperfections or missing accessories are possible.

Still stuck?

Text us the model number and what it's doing — we'll point you at the next step.

A fix, a part, or a warranty call — the plate's model and serial plus one line about the symptom is all it takes to tell which.

These pages are educational. Every appliance is a little different — follow the manufacturer's manual and local code, and leave gas, water heater and 240V work to a licensed installer.