Error codes · Electrolux · Washers

Electrolux washer error codes: a slow fill, a slow drain, or a door that did not report shut.

An Electrolux front-load prints a two-character E code, and the control is the same one that runs Frigidaire's front-loads, so a code reads the same on both badges. Most of the list is the install rather than the machine — a tap not all the way open, a drain hose pushed to the bottom of the standpipe, a sleeve shut in the door — and the motor, heater and board codes at the end are a technician's. Find the code, work the checks in order, and clear it with the reset in the strip above the table.

Covers: 2015-and-newer front-load washers — the 600 Series (ELFW7337, ELFW7537, ELFW7637), the IQ-Touch and Wave-Touch models before it (EFLS517, EFLS527, EFLS617, EFLS627, EFLW427) — and the washer side of the ELTE7600 laundry tower.

Electrolux · First

Before you clear it

Electrolux prints E codes (E11, E21, E41); the service mode reads the history back.

1

The display prints the two-character code (E11, E21, E41, EF2); the owner center and the newest LCD panels round some of them to a digit and a zero (E10, E20, E40). The tables list both — look for either.

2

The reset: press Cancel to stop the cycle, then unplug the washer — or switch its breaker off — for one full minute. Plug it back in and start a Rinse & Spin with nothing in the drum. A code that comes straight back is real; one that stays gone was a one-off.

3

The control keeps the last code: wake the washer with any key, wait 5 seconds, then press and hold Start/Pause and Cancel together for about 3 seconds — the last fault shows in the display. Press Cancel to leave it. A technician reads the rest of the history from the same mode.

4

Two things look like a stall and are not. A pause with the drum still and the status reading Sensing (or the SmartBoost light on) is the washer weighing the load or mixing detergent into the water before it fills the drum — give it two or three minutes. A LuxCare cycle that ends with water on the glass ran its cool-down rinse; it is not a leak.

5

The model and serial plate is inside the door rim — open the door and look along the frame at the hinge side or under the latch. Every warranty call starts with those two numbers.

Section 1 of 3

Water in, water out

E11#1

Also printed as E10 · EF4

Fix at home
Code

Fill took too long

What it means

The inlet valve was open and the water level did not come up in the time the control allows. EF4 is the same story read off the pressure sensor — the washer asked for water and saw none arrive.

Check first
  1. Both taps behind the washer are open all the way, hot and cold. A tap a quarter turn open fills so slowly the control gives up on it.
  2. The fill hoses are not kinked where the washer was pushed back, and the mesh screens where each hose meets the washer are clean — turn the tap off, unscrew the hose, lift the screen out with needle-nose pliers and rinse it.
  3. The nearest sink runs with normal pressure. A well pump between cycles, or a whole-house filter that has clogged, starves the fill.
  4. After an E11 the washer may lock its controls for about 6 minutes — wait it out before you start again.
The fix

Open the taps, clean the screens, straighten the hoses, then reset and run a Rinse & Spin. With every tap open, the screens clean and the pressure good, the inlet valve on the washer is not opening — that is a part, and on a machine under warranty a warranty call.

E21#2

Also printed as E20

Fix at home
Code

Drain took too long

What it means

The drain pump ran and the water level did not fall in the time the control allows. Something is slowing the water on its way out, or the pump is not moving it.

Check first
  1. The drain hose is not kinked or crushed behind the washer, and it reaches only 4–6 inches into the standpipe. A hose pushed to the bottom siphons and the pump fights itself.
  2. The pump filter behind the small door at the bottom front: put a towel and a shallow pan down, turn the cap out slowly, and pull the coin, the sock, the bobby pin. Rinse it and screw it back in straight and snug.
  3. The standpipe drains on its own — pour a bucket of water down it. If it backs up, the house drain is clogged, not the washer.
  4. Suds. Too much detergent, or detergent that is not HE, makes a foam the pump cannot move; run a Rinse & Spin with nothing added.
The fix

Clear the hose, the filter or the drain and run a Spin. A pump that hums with a clean filter and moves nothing is the pump — a part. E23 or E24 on the same display is the pump's relay on the control board rather than the pump, also a technician's part; both are warranty calls on a machine under warranty.

EF1#3
Fix at home
Code

Pump filter clogged

What it means

The pump is trying to move water and the filter in front of it is packed. This code points at the filter door and nothing else.

Check first
  1. Open the small door at the bottom front, put a towel and a pan under it, and turn the filter cap out a half turn at a time — the water in the sump comes out with it.
  2. Pull everything out of the filter and reach into the pump mouth behind it with a finger: coins, hair ties, a sock, a mat of lint.
  3. Screw the cap back in straight until it stops; a cap started crooked leaks on the next fill.
The fix

Clean the filter and run a Rinse & Spin. On a house with kids' pockets, make it a once-a-month habit. A clean filter that still prints EF1 is the pump itself — a part.

EF2#4
Fix at home
Code

Too many suds

What it means

The washer saw more foam than it can rinse away and paused to let it fall. Too much detergent, or detergent that is not HE — the SmartBoost premix needs very little.

Check first
  1. The detergent is HE (the hE mark on the bottle) and the dose is the cap's lowest line — about two tablespoons for a normal load on these washers.
  2. The dispenser drawer is not caked with old detergent or softener; pull it out and rinse it under warm water.
The fix

Let the cycle finish; the washer adds rinses by itself. Then run an empty Quick cycle with nothing added to clear the leftover foam. Next load, half the dose.

E35#5
Check, then call
Code

Overfilled

What it means

The pressure sensor saw more water in the tub than any cycle asks for. Either the inlet valve is not closing, or water is coming back in from the drain.

Check first
  1. Turn both taps off. If the water keeps rising with the taps closed, it is coming back from the standpipe — the drain hose sits too deep in a drain that backs up.
  2. If the water stops rising with the taps off, the inlet valve is not shutting all the way.
  3. A newly installed washer: the drain hose is hooked over the standpipe at the height the install sheet shows, not lying on the floor.
The fix

Fix the hose depth or the house drain and the code clears on the next cycle. An inlet valve that will not shut is a part — keep the taps off until it is replaced so the floor stays dry.

Stop & call

Water that keeps rising with the taps closed and the drain clear is a valve that cannot shut. Keep the taps off and call it in; on a machine under warranty this is a warranty service call, never a wait-and-see.

E31#6

Also printed as E32

Service call
Code

Pressure sensor fault

What it means

The control cannot read the water level — the pressure sensor is not answering (E31) or will not calibrate (E32). Without it the washer cannot judge a fill or a drain.

Check first
  1. Unplug the washer for one full minute and run an empty Rinse & Spin. A sensor code that clears and stays gone was a power blip.
The fix

A pressure code that returns is the sensor or the small hose that feeds it, up behind the top panel — a technician's part. Not a home repair.

Stop & call

E31 or E32 after a reset is a service call. Write the code down with the model and serial from the door rim; on a machine under warranty it is a warranty service call.

E13#7
Check, then call
Code

Leak, or air at the sensor

What it means

The control saw the water level fall while nothing was draining — water is leaving the tub somewhere, or the air hose to the pressure sensor has a leak so the level reads wrong.

Check first
  1. Turn both taps off and pull the washer out. Look at the drain hose where it joins the back of the machine, then at each fill hose end, for a drip.
  2. The pump filter cap at the bottom front is screwed in straight since the last cleaning.
  3. Look under the front of the washer with a flashlight for a wet patch — a leak inside the cabinet lands on the floor there.
The fix

Tighten or reseat whatever was loose, dry the floor and run a Rinse & Spin. If the floor stays dry and E13 comes back, the sensor hose inside has come off or split — a technician's part. A wet floor with every hose tight is a leak inside the cabinet, the same call.

Stop & call

A leak the hoses and the filter cap do not explain is inside the cabinet. Leave the taps off and call it in — a tub seal, a pump hose or the door boot is a technician's job.

Section 2 of 3

The door and the panel

E41#8

Also printed as E40

Fix at home
Code

Door open

What it means

The washer tried to start and the door switch did not report closed. On these front-loads it is the latch nine times in ten.

Check first
  1. Push the door shut until it clicks. A sleeve or a towel caught in the gasket keeps the latch off its strike.
  2. The strike on the door and the latch opening in the cabinet are clean — detergent residue stops the lock from throwing.
  3. Unplug the washer for one minute and try again.
The fix

A door that clicks shut and still prints E41 after a reset has a lock that is not reporting — the door lock assembly is a part, and on a machine under warranty a warranty call.

E43#9

Also printed as E44

Service call
Code

Door lock circuit fault

What it means

The control sees the door lock's own circuit out of place — the lock says one thing and the switch another. The washer will not start or spin until they agree.

Check first
  1. The door is shut all the way with nothing in the gasket.
  2. Unplug the washer for one full minute and try a cycle.
The fix

E43 or E44 that comes back with the door shut is the door lock assembly or its wiring at the control board — a technician's part.

Stop & call

A door lock circuit code after a reset is a service call. On a machine under warranty it is a warranty service call.

E42#10
Check, then call
Code

Door stays locked

What it means

The cycle ended and the door lock did not release. The washer will not let go of the door until the lock reports open.

Check first
  1. Wait two full minutes with the washer on — the lock releases once the drum has stopped and any hot water has drained.
  2. If water is still in the tub, run a Spin so the washer drains, then wait again.
  3. Unplug the washer for one minute; the lock drops when the power goes.
The fix

A door still locked after an empty drum and a one-minute unplug is the door lock assembly — a part. Do not pry the door; the latch bends and the boot tears.

Stop & call

A lock that will not release after the reset is a technician's part. On a machine under warranty this is a warranty service call — the clothes come out once the lock is replaced or released by hand from behind the panel.

Loc#11

Also printed as LOC

Fix at home
Code

Control lock is on

What it means

Not a fault. The panel is locked so a child cannot change the cycle — the display reads Loc, or the padlock icon lights, and the keys do nothing.

Check first
  1. Press and hold the Control Lock key (the panel prints it under a padlock — on most models it shares the Options or Temp key) for 3 seconds until the lock light goes out.
The fix

The panel answers again. The lock survives a power cut on most models, so it can come back after an outage.

PAU#12
Fix at home
Code

Paused

What it means

Not a fault. Someone pressed Start/Pause, or the door was opened mid-cycle to add a garment, and the washer is holding where it was.

Check first
  1. Close the door until it clicks and press Start/Pause once — the cycle picks up where it stopped.
The fix

Nothing to fix. A washer that pauses on its own over and over is reading the door as open — see E41.

PF#13
Fix at home
Code

Power failure

What it means

Not a fault. The power went out while the washer was running; the cycle stopped where it was and the display says so.

Check first
  1. Press Start/Pause once — most models pick the cycle back up. If not, select a Rinse & Spin to finish the load.
The fix

Nothing to fix. PF with no outage is a plug loose in its outlet or a breaker that is tripping — the second one is an electrician's look.

Section 3 of 3

Motor, heat and the boards

E52#14

Also printed as E59

Check, then call
Code

No speed signal from the motor

What it means

The control drove the motor and its speed sensor sent nothing back (E59 is the same silence timed at three seconds). A drum packed too tight to turn prints the same code as a motor fault.

Check first
  1. Take half the load out and try again — a stalled drum under an overpacked load is the usual cause.
  2. A new washer: all four shipping bolts are out of the back panel.
  3. Unplug for one minute and run an empty Spin. If the drum turns freely by hand but never under power, it is the motor or its board.
The fix

E52 with a normal load after a reset is the motor's speed sensor, the motor or the drive board — a technician's part. E51 and E55 on the same display are the motor's drive circuit and its relay, the same family and the same call.

Stop & call

A drum that turns by hand but never under power is a motor or control fault. File it with the code, the model and the serial; on a machine under warranty it is a warranty service call.

E57#15

Also printed as E58

Check, then call
Code

Inverter overcurrent

What it means

The motor board measured more current than the motor should draw. A drum that cannot turn, or a motor winding that has failed.

Check first
  1. Open the door and turn the drum by hand — something caught between the drum and the tub (a bra wire, a coin on edge) stops it dead.
  2. Take the load out and unplug the washer for five full minutes.
  3. Run an empty Spin. A drum that is free by hand and still trips the code is the motor or the board.
The fix

E57 or E58 on an empty, free drum after a five-minute unplug is the inverter board or the motor — a technician's part.

Stop & call

An overcurrent code that returns with the drum free is a service call. On a machine under warranty it is a warranty service call.

E98#16

Also printed as E5E · E5F

Service call
Code

Motor board not answering

What it means

The main control and the motor board stopped talking, or disagree about what the motor is doing. E5E and E5F are the same lost link read from the motor board's side.

Check first
  1. Unplug the washer for five full minutes, plug it in and run an empty Spin.
The fix

A communication code that returns is the motor control board, the main board or the harness between them — a technician's part.

Stop & call

E98, E5E or E5F after a five-minute unplug is a service call. On a machine under warranty it is a warranty service call.

E66#17
Service call
Code

Heater fault

What it means

The heating element in the tub, or its relay on the control board, did not do what the control asked. Cold cycles still run.

Check first
  1. Unplug the washer for one minute and run a Rinse & Spin on cold.
  2. If the code shows only on warm, hot or Sanitize cycles and a cold cycle runs clean, the heater or its relay is the fault.
The fix

A heater that does not heat is a part replaced inside the tub; a relay that will not close is the control board. Either is a technician's job — cold cycles run safely meanwhile.

Stop & call

E66 that comes back after a reset is a service call. Keep using cold cycles until the part is replaced; on a machine under warranty it is a warranty service call.

E71#18

Also printed as E74 · E75 · E76

Service call
Code

Water temperature sensor

What it means

A temperature sensor reads open or shorted, so the control cannot tell how warm the water is. E71 and E74 are the sensor in the tub; E75 and E76 are the sensors on the inlet side.

Check first
  1. Unplug the washer for one minute and run a cold Rinse & Spin.
The fix

A temperature code that returns is the sensor or its wiring — a part inside the cabinet, a technician's job. Cold cycles may still run while you wait.

Stop & call

E71 after a reset is a service call. Write the code down with the model and serial; on a machine under warranty it is a warranty service call.

EF5#19
Fix at home
Code

Water coming in too hot

What it means

The inlet sensor measured water far hotter than the cycle asked for. The hoses are swapped, or the hot supply is scalding.

Check first
  1. Follow each hose from the washer back to the wall — the hose on the inlet marked cold (blue) must come from the cold tap.
  2. The water heater is not set above 120°F; a tank set to 140°F feeds water the sensor reads as a fault on a warm cycle.
The fix

Swap the hoses to the right inlets, or turn the water heater down, and the code clears on the next fill. With the hoses right and the water at 120°F, the inlet sensor is the part — a technician's.

E91#20

Also printed as E90

Service call
Code

Boards not talking

What it means

The panel and the main control lost communication with each other. The display may light and take no key at all.

Check first
  1. Unplug the washer for five full minutes, plug it in and try a cycle.
The fix

An E91 that comes back is the panel board, the main board or the harness between them — a technician's part. E93, E94 and E95 on the same display are the control's own configuration and memory checks, the same board and the same call.

Stop & call

E91 after a five-minute unplug is a service call. Both boards are inside the cabinet; nothing to check at home.

Warranty · When to file

When it's a warranty call

Every unit leaves with the manufacturer's full factory warranty. The codes below name a part inside the machine — once the checks have ruled out the install, the power and the hoses, call Electrolux's line with the model and serial, and text us if you want a hand with the claim.

All units are surplus inventory (open box, cancelled order, customer return, overstock, or minor scratch & dent). Every unit includes the manufacturer's full factory warranty. Please inspect thoroughly in person before purchasing — cosmetic imperfections or missing accessories are possible.

Still stuck?

Text us the model number and what it's doing — we'll point you at the next step.

A fix, a part, or a warranty call — the plate's model and serial plus one line about the symptom is all it takes to tell which.

These pages are educational. Every appliance is a little different — follow the manufacturer's manual and local code, and leave gas, water heater and 240V work to a licensed installer.